SHIPMENT POLICY

We ship the goods via USPS/ UPS / DHL / FedEx

USA

US In-Stock orders will be shipped from our US Chicago, US warehouse.

  1. Free shipping:  usually 3-5 business days shipping time by USPS
  2. Overnight shipping: only available on Monday - Thursday and charges vary based on different states.

International

International orders or orders which are not in stock in our US warehouse will be shipped from our factory in China.

To USA: 3-7 business days. Other Countries: 5-9 business days.

 

And, the following conditions will be borne by the buyer:

  1. If customs duties are imposed in the recipient’s country/region, the taxes will be paid by the buyer.
    2. The cost incurred due to the buyer’s delivery delay or address modification shall be borne by the buyer.
    3. The buyer shall take the cost incurred due to the buyer's rejection for personal reasons.

Helpful Hint: 

1.Normally, the local shippers deliver packages on workday( Mon. - Fri.).Therefore, to ensure your parcel will be delivered to you safely and punctually, it's better for you to choose an address where you can receive the package on workday as the shipping address. It's best to keep your phone open, because the shipper might contact you via phone.

2.We ship to the valid address provided by the customer. If the package was lost during the transportation, we will take the response and reship the customer a new one. Once the tracking shows delivered, we will not be held responsibility for lost or stolen packages. But if you need any information from us to open a claim to the carrier, we are willing to help. However, we cannot issue a refund.

Any Questions, Please Contact Us Via Email: jessieswig@gmail.com